Quality management

On 28 May 2021, the senate adopted the university's quality management principles, the aim of which is to establish a common quality management framework and define the quality management activities and persons in charge (in Estonian). On the other hand, the quality management principles support the development of the university’s quality culture and thereby improve the university members’ working and learning experience, as well as enhance the quality of services provided by the university.

Principles of quality management

  1. The principles of quality management aim to create a uniform framework for quality management at the University of Tartu (“university”) and define the quality management procedures and the persons responsible.
     
  2. Quality management is a part of strategic management, ensuring processes consistent with the university’s objectives of development and operation, and their periodic review and improvement. Quality management supports the development of the university’s quality culture and helps maintain and improve the quality of its main and supporting activities. Quality management is based on a cycle of continuous improvement, the parts of which are planning, doing, checking, and acting.
     
  3. Quality management is based on the statutes and the strategic plan of the university. Quality is defined by the mission, fundamental values, vision and tasks of the university, as defined in the strategic plan. The procedures supporting the achievement of the goals of the strategic plan and the fulfilment of the university’s tasks at all levels of management are described in the bylaws and guidelines of the university.
     
  4. The university ensures quality through continuous and purposeful improvement of all activities, taking into account the expectations and feedback of various stakeholders. The university’s stakeholders include the members of the university, continuing education learners, alumni, partners, employers, government agencies, local authorities and society at large. The university ensures that efforts to meet the expectations of one interest group do not reduce the satisfaction of other stakeholders.
     
  5. The main activities of the university are teaching, research and development, and provision of services to society based on these activities. The quality of the main activities is influenced, among other factors, by the preparedness and motivation of learners, staff competences and motivation, the clarity, feasibility and ambition of the university’s development and operational objectives, the quality of support activities, the condition of teaching and research infrastructure, and financial and other resources.
     
  6. The university’s support activities support the high-quality implementation of the main activities. The quality of the support activities is influenced, among other factors, by staff competences and motivation, the clarity, feasibility and ambition of the university’s development and operational objectives, and financial and other resources.
     
  7. Information about the quality of the main and support activities is received via feedback surveys, internal evaluation of teaching and studies, performance interviews and evaluation of employees, achievement of performance and key indicators, internal audit and external evaluations, and other means. Based on the data received, improvements are carried out.
     
  8. The hallmarks of quality culture are the commitment of employees and learners to their work and studies, shared values, ethics, cooperation, sharing best practices and the desire for continuous improvement.
     
  9. The rector is responsible for optimal functioning of quality management. All employees of the university are responsible for quality within their field of activity. Learners are responsible for the quality of their learning.
     
  10. The senate will review the principles of quality management as necessary, but at least once during the term of the strategic plan.

 

Quality management is based on the cycle of continuous improvement

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Kvaliteedi juhtimine

    The quality management activities and persons in charge

    Planning

    Activity and process

     

    University regulation, strategy document or guideline guiding the activity

     

    Responsible

    Accountable

     

    Time/frequency 

    Planning the university’s development

     

    University of Tartu Strategic Plan for 2021–2025
    University of Tartu Financial Strategy until 2025

    Spatial development strategy until 2025 of the University of Tartu

    Focal areas of the university’s research and development and innovation
    (on the intranet), in Estonian

     

    Rector, director of development

    Rector’s Office

     

    Every five years

     

     

     

     

     

     

     

     

    Planning staff recruitment and development

     

    Good practice of leadership
    Regulations for Recruitment of Academic Staff

     

    Rector,
    academic secretary

    Human Resources Office, faculty unit

     

    As needed 

     

     

     

     

     

     

     

     

    Planning the development of information systems

     

    Digital Development Strategy (in planning stage),
    Information Technology Strategy
     in Estonian

     

    Director of Administration

    Information Technology Office

     

    As needed 

    Mapping risks   

    Internal auditing rules (in Estonian) 

     

    Rector

    Internal Audit Office 

     

    As needed

    Activity and process

    University regulation, strategy document or guideline guiding the activity

    Responsible

    Accountable

      Time/frequency 

    Planning the opening of a curriculum

    Statutes of Curriculum
    Language and internationalisation principles of the University of Tartu

    Vice rector for academic affairs, dean

    Office of Academic Affairs, faculty unit

     

    As needed 

    Planning of the organisation of studies

    Study Regulations

    Vice rector for academic affairs

    Office of Academic Affairs, faculty unit

     

    As needed 

    Planning of student admissions

    Admission rules at the first and second level of higher education in the 2021/2022 academic year
    Admission Rules in Doctoral Studies

    Description of Office of Academic Affairs
    , in Estonian

    Vice rector for academic affairs

    Office of Academic Affairs

     

     

    Once a year, in October 

    Planning the development of learning environments

    Description of Office of Academic Affairs, in Estonian

    Vice rector for academic affairs

    Office of Academic Affairs, faculty unit

     

    As needed

    Development of continuing education programmes

    Regulations of Continuing Education
    Procedure for establishing, invoicing and exempting from tuition fees for continuing education

    Procedure for issue of continuing education certificates
    , in Estonian
    Description of Office of Academic Affairs
    , in Estonian

    Vice rector for academic affairs, dean

    Lifelong Learning Centre,
    Office of Academic Affairs, 

    structural unit organising the continuing education

     

    As needed

    Activity and process

     

    University regulation, strategy document or guideline guiding the activity

     

    Responsible

    Accountable

     

    Time/frequency 

    Planning of new scientific research and applying for R&D funding for that

     

    Regulations for processing development projects
    Code of Conduct for Research Integrity

    Description of Grant Office

    Description of the Centre for Entrepreneurship and Innovation
    , in Estonian

    Description of services provided by Grant Writing Unit (on the
    intranet),

    Guidelines on preventing, identifying and solving conflicts of interest and corruption-prone situations,

    Statute of the Research Ethics Committee of the University of Tartu
    , in Estonian

    Guidelines for equal treatment

     

    Vice rector for research, dean

    Grant Office,
    faculty unit

     

    As needed 

    Activity and process

    University regulation, strategy document or guideline guiding the activity

    Responsible

    Accountable

     

    Time/frequency 

    Development planning

    Strategic Plan of the University of Tartu Museum for 2019–2023, in Estonian
    Strategic Plan of the University of Tartu Youth Academy for 2017–2022
    , in Estonian

    Strategic Plan of the University of Tartu Natural History Museum and Botanical Garden 2025
    , in Estonian

    Strategic Plan of the University of Tartu Library 2021–2025
    , in Estonian

    Strategic Plan of the University of Tartu Academic Sports Club until 2025
    , in Estonian

    Vice rector for research,
    vice rector for academic affairs,
    vice rector for development, 

    director of administration

    Head of institution

     

    Every five years 

    Acting

    Activity and process

     

    University regulation, strategy document or guideline guiding the activity 

     

    Responsible

     

    Accountable

     

    Time/frequency 

    Strategic Management

     

    University of Tartu Strategic Plan for 2021–2025
    University of Tartu Financial Strategy until 2025

    Spatial development strategy until 2025 of the University of Tartu

    Statute of the Development Fund
    , in Estonian

    Performance agreements

    Faculties’ strategic plans

    Strategic plans of faculties’ structural units

     

    Rector, dean

     

    Rector’s Strategy Office,
    faculty unit

     

    Continuous 

       

     

               

    Governance and representation of the university

     

    Statutes of the University of Tartu
    Rules and principles of the work of Rector’s Office

    Principles of establishment of and participation in legal persons
    , in Estonian

    Conditions and Procedure of Electing Representatives of Academic Staff to the Faculty Council

    Senate election rules

    Good practice of leadership

    Procedure of electing deans and directors of institutions
    , in Estonian

     

    Rector

     

    Rector’s Strategy Office

     

    Continuous 

     

                   

    International cooperation

     

    Language and internationalisation principles of the University of Tartu
    Erasmus Charter for Higher Education 2021–2027, University of Tartu

     

    Director of development,
    dean

     

    International Cooperation
    and Protocol Unit, Study Abroad Centre of Office of Academic Affairs,
    faculty unit

     

    Continuous 

     

                   

    Financial management

     

    Budgeting principles, in Estonian
    Budget Committee Rules
    , in Estonian

    Budgeting Rules

    Rules of Using Financial Accounts

    Accounting Policies and Procedures
    , in Estonian

    Procurement Rules

    Pricing Rules
    , in Estonian

    Description of Finance Office
    , in Estonian

     

    Head of finance, deans

     

    Finance Office

     

    Continuous 

       

     

               

    Human resource management

     

    University of Tartu Work Rules
    Collective bargaining agreement

    Regulations for Recruitment of Academic Staff

    Job Descriptions of Academic Staff

    Regulations for Evaluation of Academic Staff

    Regulations for Retirement with Emeritus Status

    Statute of Visiting Professorship in Liberal Arts

    Regulations for Giving Recognition

    Salary Rules

    Guidelines for equal treatment

    Occupational Health and Safety Regulations

    Description of Human Resources Office
    , in Estonian

    Regulations for Recognition with the Education Deed of the Year Award
    , in Estonian

    Statute of the University of Tartu best teaching staff award

    Statute of the Promotion of Teaching Quality Award
    , in Estonian

     

    Rector,
    academic secretary (recognition), 
    dean

     

    Human Resources Office,
    faculty unit

     

    Continuous 

     

                   

    Managing and developing of the learning and work environment

     

    Use and Disposal of Immovable Property
    Spatial development strategy until 2025 of the University of Tartu

    Rules of Construction Work and Investment in Immovable Property

    Rules of Using Buildings and Rooms

    Fire Safety Rules

    Regulations for ensuring security in the buildings of the University of Tartu

    Regulations for handling chemicals

    Rules of arming the security system in buildings and rooms

    Waste Management Rules

    Procedure for using email service

    Information Security Strategy
    , in Estonian

    Description of Estates Office
    , in Estonian

    Information Technology Standard
    , in Estonian

    Procedure for Providing IT Services
    , in Estonian

    Description of Information Technology Office
    , in Estonian

     

    Director of administration, 
    dean

     

    Estates Office,
    Information Technology Office,

    faculty unit

     

    Continuous 

     

                   

    Academic ethics

     

    Good practices: Good practice of teaching, learning, doctoral studies, Code of Conduct for Research Integrity, good practice of giving feedback
    Statute of the Research Ethics Committee of the University of Tartu
    , in Estonian

    Statute of the Centre for Ethics, University of Tartu

     

    Academic secretary,
    dean

     

    Faculty unit

     

    Continuous 

     

                   

    Communication management

     

    Symbols of the University of Tartu, in Estonian
    Rules of Using Symbols of the University of Tartu
    , in Estonian

    Description of Marketing and Communication Office
    , in Estonian

    Marketing and communication principles of the University of Tartu (on intranet) 

     

    Director of administration,
    dean

     

    Marketing and
    Communication Office, 

    faculty unit

     

    Continuous 

     

                   

    Risk management

     

    Internal auditing rules, in Estonian

     

    Rector, dean

     

    Internal Audit Office,
    faculty unit

     

    Continuous 

     

                   

    Information management

     

    Documentary procedure rules, in Estonian

    Documentary Procedure Rules
    List of documents
    , in Estonian

    Description of Administrative Office
    , in Estonian

     

    Director of administration

     

    Administrative Office

     

    Continuous 

    Activity and process

     

    University regulation, strategy document or guideline guiding the activity

     

    Responsible

    Accountable

      Time/frequency

    Course design

     

    Study Regulations

     

    Vice rector for academic affairs,
    dean

    Structural unit responsible
    for teaching the course

     

    As needed 

    Opening of curricula

     

    Statutes of Curriculum
    Language and internationalisation principles of the University of Tartu

     

    Vice rector for academic affairs, dean 

    Degree Studies and Quality Assurance Unit, 
    Office of Academic Affairs,

    dean’s office,

    structural unit organising the studies

     

    As needed 

    Organising of teaching and studies

     

    Study Regulations

     

    Dean

    Structural unit organising the studies

     

    Continuous 

     

                 
    Student admissions  

    Admission rules for the first and second level of higher education in 2023/2024 

    Admission Rules for Doctoral Studies 

    Description of the Office of Academic Affair 

     

    Vice rector for academic affairs 

    Office of Academic Affairs, faculty's unit 

     

    Once a year

                   

    Counselling and supervising of learners

     

    Study Regulations
    Statutes of Curriculum

    Description of the Office of Academic Affairs
    , in Estonian

    Description of Student Union Office
    , in Estonian

     

    Vice rector for academic affairs,
    dean

    Office of Academic Affairs,
    structural unit organising the studies

     

    Continuous 

     

                 

    Counselling and supervising of teaching staff

     

    Description of Human Resources Office, in Estonian
    Description of Office of Academic Affairs, in Estonian

    Good practice of teaching

    Regulations for Evaluation of Academic Staff

    Job Descriptions of Academic Staff

    Scholarships of teaching and learning

     

    Vice rector for academic affairs,
    dean

    Centre for Professional Development,
    Lifelong Learning Centre,

    structural unit organising the studies

     

    Continuous 

     

                 

    Managing and developing of the study information system 

     

    Description of Office of Academic Affairs, in Estonian 
    Regulation of Study Information System, in Estonian

    Guidelines for e-learning

     

    Vice rector for
    academic affairs

    Office of Academic Affairs

     

    Continuous 

     

                 

    Development and organisation of continuing education programmes

     

    Regulations of Continuing Education
    Procedure for establishing, invoicing and exempting from tuition fees for continuing education

    Procedure for issue of continuing education certificates
    , in Estonian

    Description of Office of Academic Affairs
    , in Estonian

     

    Vice rector for
    academic affairs, dean

    Lifelong Learning Centre, 
    structural unit organising continuing education

     

    Continuous 

    Activity and process

     

    University regulation, strategy document or guideline guiding the activity 

     

    Responsible

     

    Accountable

     

    Time/frequency 

    Research studies and provision of research-based services

     

    Code of Conduct for Research Integrity
    Regulation for Processing Development Projects

    Procedure for issuing calibration, analysis, measurement and test certificates
    , in Estonian

    Description of Centre for Entrepreneurship and Innovation
    , in Estonian

    Guidelines on preventing, identifying and solving conflicts of interest and corruption-prone situations

    How to avoid conflicts of interest in business cooperation
    (on the intranet)

    Statute of the Research Ethics Committee of the University of Tartu
    , in Estonian

    Guidelines for equal treatment

    Guidelines for entering R&D services in ETIS
    (on the intranet)

    Guidelines for answering Adapter enquiries (for administrators and partners)

     

    Vice rector for research, dean

     

    Grant Office, Centre for
    Entrepreneurship and Innovation, 

    faculty units

     

    Continuous

     

                   

    Management of R&D infrastructure

     

    Principles for establishing and organisation of work of shared-resource facilities, (Intranet) 
    Statutes of the University of Tartu High Performance Computing Centre
    , in Estonian

    Statutes of the University of Tartu Core Facility for Biosafety
    , in Estonian

    Statutes of the University of Tartu Natural History Museum and Botanical Garden
    , in Estonian

     

    Vice rector for research, dean

     

     

    Continuous 

     

                   

    Intellectual property protection

     

    Procedure for Managing Intellectual Property Created at the University of Tartu
    Disclosure form for intellectual property with commercial potential

    Deed of assignment of intellectual property rights

    Description of Centre for Entrepreneurship and Innovation
    , in Estonian

     

    Vice rector for research

     

    Centre for Entrepreneurship and Innovation
    (Legal Advisor in Matters of Intellectual Property)

     

    Continuous 

     

                   

    Application of research results in business (startups and
    spin-offs)

     

    Description of Centre for Entrepreneurship and Innovation, in Estonian

     

    Vice rector for research,
    dean

     

    Centre for Entrepreneurship and Innovation,
    faculty unit

     

    Continuous 

    Activity and process

     

    University regulation, strategy document or guideline guiding the activity

     

    Responsible

     

    Accountable

    Time/frequency  

    Maintaining the biobank

     

    Statutes of the Institute of Genomics

     

    Vice rector for research

     

    Institute of Genomics

    Continuous 

     
                     

    Library services

     

    University of Tartu Library Rules,
    Statutes of the University of Tartu Library
    , in Estonian

     

    Vice rector for research

     

    Library

    Continuous 

     

     

                   

    Maintaining of science and cultural historical collections and providing services based on them

     

    Statutes of the University of Tartu Museum, in Estonian
    Statutes of the University of Tartu Library
    , in Estonian

    Statutes of the University of Tartu Natural History Museum and Botanical Garden
    , in Estonian

     

    Director of development, vice rector for research

     

    Director of Natural History Museum and Botanical Garden, director of museum, director of library

    Continuous 

     

     

                   

    Maintaining of natural history collections and providing services based on them

     

    Statutes of the University of Tartu Natural History Museum and Botanical Garden, in Estonian
    Rules of organisation of natural history collection and digital archive of the University of Tartu Natural History Museum and Botanical Garden
    , in Estonian

     

    Director of development

     

    Director of Natural History Museum and Botanical Garden

    Continuous 

     

     

                   

    Conservation of cultural heritage

     

    Rules for managing cultural assets
    Monitoring of the complex of buildings of the Observatory as UNESCO world heritage in line with the
    Operational Guidelines for the Implementation of the World Heritage Convention

    Monitoring of the historical buildings (main building, buildings of the Toome Hill and Botanical Garden) as buildings awarded with the European Heritage Label in accordance with
    Decision No. 1194/2011/EU of the European Parliament and of the Council (Art. 15)

    Heritage Conservation Act
    and the management plan of the heritage conservation area of Tartu Old Town, in Estonian

     

    Rector, director of development, director of administration

     

    Continuous 

     

     

                   

    Provision of science- and technology-based hobby education

     

    Statutes of Youth Academy, in Estonian
    Statutes of the University of Tartu Natural History Museum and Botanical Garden
    , in Estonian

     

    Vice rector for academic affairs, director of development

     

    Director of Natural History Museum and Botanical Garden

    Continuous 

     

     

                   

    Dissemination of research results (popularisation)

     

    Statutes of the University of Tartu Natural History Museum and Botanical Garden, in Estonian

     

    Vice rector for research, dean, director of development, director of administration

     

    Marketing and Communication Office, institution, faculty unit

    Continuous 

     

    Assessment

    Activity and process

     

    University regulation, strategy document or guideline guiding the activity 

     

    Responsible

     

    Accountable

      Time/frequency

    Annual review of strategic and implementation plans

     

     

    Vice rector for development,
    deans

     

    Rector’s Strategy Office,
    faculty unit

     

    Twice a year (interim report in September and final report at the beginning of the year) 

    Annual reports

     

     

    Head of finance

     

    Rector’s Strategy Office

     

    Once a year, in March 

    Development of the statistika.ut.ee dashboard

     

     

    Director of development

     

     

    Rector’s Strategy Office

     

    As needed 

    Performance appraisals

     

    Good practice of leadership
    Salary Rules

    Description of Human Resources Office
    , in Estonian

    Performance agreements

    Satisfaction surveys

     

    Rector, dean

     

    Head of Human Resources Office,
    heads of structural units,
    immediate supervisors

     

    Once a year, from December to February 

       

     

               

    Evaluation of academic staff

     

    Regulations for Evaluation of Academic Staff
    Job Descriptions of Academic Staff

    Code of Conduct for Research Integrity

    Good practice of teaching

     

    Academic secretary, dean

     

    Human Resources Office,
    faculty unit

     

    As needed 

       

     

               

    Progress review of doctoral students

     

    Study Regulations
    Regulations for Doctoral Studies
    (from 1 September 2021)

     

    Dean

     

    Doctoral centres

     

    Once a year  

    Students’ and resident doctors’ appeals 

     

    Study Regulations
    Rules of Residency

    Rules of procedure of study-related appeals committee and steering admission committee, in Estonian

    Regulations of Continuing Education

    Guidelines for equal treatment

     

    Dean

     

    Vice dean for academic affairs,
    vice dean for residency of the Faculty of Medicine, vice rector for academic affairs, appeals committee, admission steering committee,
    head of structural unit managing the continuing education, head of Office of
    Academic Affairs, legal counsel for organisation of studies

     

    As needed 

       

     

               

    Employee feedback to work environment

     

    Description of Human Resources Office, in Estonian
    Units’ risk assessments

    Satisfaction surveys

    Performance appraisals

     

    Director of administration,
    dean

     

    Human Resources Office,
    head of structural unit

     

    Once a year 

       

     

               

    Internal auditing

     

    Internal auditing rules, in Estonian

     

    Head of internal audit

     

    Internal Audit Office

     

    Continuous, according to the internal audit plan 

                     

    Institutional accreditation and other external evaluation

     

    Statutes of Curriculum
    Description of Office of Academic Affairs
    , in Estonian

    Description of Rector’s Strategy Office
    , in Estonian

     

    Rector, vice dean for academic affairs,

     

    Rector’s Strategy Office,
    Office of Academic Affairs

     

    Once every seven years 

                     
    Risk assessment   

    Internal auditing rules  (Estonian) 

     

    Rector

     

    Internal Audit Office 

     

    Once a year 

                     
    Benchmarking national and international institutions with a similar profile   

    International university rankings 

    Results of the ENLIGHT programme 

     

    Director of development 

     

    Rector’s Strategy Office

     

    Continuous

    Activity and process

     

    Effective bylaws, strategy documents or guidelines

     

    Responsible

     

    Accountable

     

    Time/frequency 

    Internal evaluation of teaching and studies

     

    Statutes of Curriculum

     

    Vice rector for academic affairs,
    dean

     

    Degree studies and quality assurance unit
    of the Office of Academic Affairs,
    structural unit or dean’s office managing the curriculum

     

    Once a year

    Assessment of students

     

    Study Regulations

     

    Dean

     

    Structural unit organising the studies

     

    Continuous

    Feedback to degree study courses and curricula and continuing education programmes

     

    Procedure for Asking and Taking into Account Feedback in Degree Study
    Regulations of Continuing Education

     

    Vice rector for academic affairs,
    dean

     

    Office of Academic Affairs,
    structural unit organising the studies

     

    Once a semester (Dec, May), For continuing education programmes – continuous 

                     

    Self-evaluation of quality assurance in continuing education

     

    Self-evaluation report of continuing education (on the intranet)

     

    Vice rector for academic affairs

     

    Lifelong Learning Centre of the Office of Academic Affairs 

     

    Once a year 

                     
    Evaluation of the organisation of admission     

     

    Vice rector for academic affairs 

     

    Office of Academic Affairs, faculty's unit 

     

    Once a year 

    Activity and process

     

    Effective bylaws, strategy documents or guidelines

     

    Responsible

     

    Accountable

     

    Time/frequency 

    Open science, incl. data management, publication

     

    R&D results are evaluated externally, for example, by funders of scientific data collecting and publishers (more generally, publishers of research output) – peer review as quality assessment
    Statutes of the University of Tartu Library
    , in Estonian

    The library’s guidelines for Open Science and research data management (
    website of UT Library),

    Regulations for Doctoral Studies

     

    Vice rector for research

     

    Library

     

    Continuous 

    Evaluation of R&D, incl. regular and targeted evaluation 

     

    The terms and conditions of evaluation of R&D are established pursuant to the Organisation of Research and Development Act by the minister responsible for the field. The university must apply for regular evaluation. Targeted evaluation is mandatory if the university has received finances from state budget funds in the evaluated field.

     

    Vice rector for research

     

    Grant Office

     

    Regular evaluation once every seven years. Targeted evaluation as needed. 

    Activity and process

     

    Effective bylaws, strategy documents or guidelines

     

    Responsible

     

    Accountable

     

    Time/frequency

    Management reports

     

    Annual reports of the University of Tartu Museum, in Estonian
    Reports of the Natural History Museum and Botanical Garden
    , in Estonian

    Annual reports of the Youth Academy
     in Estonian

     

    Director of development, vice rector for academic affairs, dean

     

    Institution,
    faculty unit

     

    Once a year 

                     

    Applying for quality label

     

    Activity Plan for Environmental Education and Awareness 2019–2022, in Estonian
    Criteria for good environmental education programmes
    , in Estonian

     

    Vice rector for academic affairs

     

    Service provider

       
                     

    Feedback surveys

     

    In non-formal environmental education in line with the criteria for good environmental education programmes

     

    Vice rector for academic affairs

     

    Service provider

     

    At the end of the course 

    Improvement

    Activity and process

     

    Effective bylaws, strategy documents or guidelines

     

    Responsible

     

    Accountable

     

    Time/frequency

    Supporting the development of employees, incl.

     

    Description of Human Resources Office, in Estonian
    Satisfaction survey

    Feedback from internal training courses

     

    Director of administration,
    dean

     

    Human Resources Office,
    faculty unit

     

    Continuous

    Development of leadership skills

     

    Good practice of leadership
    Description of Human Resources Office
    , in Estonian

     

    Director of administration,
    dean

     

    Human Resources Office,
    dean’s office

     

    Continuous

    Development of teaching and supervising skills

     

    Description of Office of Academic Affairs, in Estonian
    Description of Human Resources Office
    , in Estonian

    Good practice of teaching

    Scholarships of teaching and learning

     

    Vice rector for academic affairs,
    dean

     

    Centre for Professional Development,
    Lifelong Learning Centre,

     

    Continuous

    Sharing of best practices

     

     

    Rector, dean

     

    Faculty unit

     

    Continuous

    Development of learning skills

     

     

    Vice rector for academic affairs

     

    UTSU

     

    Continuous

    Updating of the organisation of studies

     

    Study Regulations

     

    Vice rector for academic affairs

     

    Office of Academic Affairs

     

    As needed 

    Amendment and updating of curricula

     

    Statutes of Curriculum

     

    Vice rector for academic affairs,
    dean

     

    Office of Academic Affairs, faculty unit

     

    As needed 

    Updating of continuing education programme   

    Regulations of Continuing Education

     

    Vice rector for academic affairs, dean 

     

    Lifelong Learning Centre of the Office of Academic Affairs, unit organising continuing education 

     

    As needed 

    Amendment and closing of courses

     

    Study Regulations

     

    Vice rector for academic affairs,
    dean

     

    Office of Academic Affairs, faculty unit

     

    As needed 

    Updating of educational programmes (e.g. museums)

     

     

    Director of development

     

    Service provider

     

    As needed 

    Updating of services

     

     

    Vice rector for research,
    vice rector for academic affairs,
    director of development,

    director of administration

     

    Service provider

     

    As needed

                     

    Updating of bylaws and guidelines

     

     

    Vice rector for research,
    vice rector for academic affairs, director of development,

    director of administration

     

    Relevant structural unit

     

    As needed 

                     
    Adjusting the assesment of risk level       

    Rector

     

    Internal Audit Office

     

    As needed 

                     
    Evaluation of the impact of improvement activity   

    See Assessment 

     

    Relevant member of the Rector’s Office 

     

    Relevant unit 

     

    After implementing the improvement activity 

    Physicum

    Toomas Plank to continue as Director of the Institute of Physics

    Tartu Ülikooli keemia instituut

    Piret Pikma elected as Head of the Institute of Chemistry

    TÜMRI fassaad

    Maia Kivisaar to continue as Director of the Institute of Molecular and Cell Biology